The New York Statewide HCCN (NYS-HCCN) at CHCANYS
HCCN Infographic

Established in 2012, the New York Statewide Health Center Controlled Network (NYS-HCCN) is one of forty-nine HRSA funded networks that work together to strengthen and leverage health information technology (HIT).

Benefits & Eligibility
AmeriCorps Members

CHCANYS Public Health AmeriCorps is a partnership and collaboration between CHCANYS, the New York State Commission on National and Community Service, AmeriCorps, and the CDC.

Resources on workforce & human resources
Workforce

Various online resources compiled to provide health centers with valuable information and training and technical assistance on workforce, human resources, and National Health Services Corps Programs and other health workforce related resources.

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HCCN Infographic
Join CHCANYS AmeriCorps
Workforce

Customer Service Learning Module #1 - Creating a Customer Service Culture (Q&A)

Customer Service Learning Module #1 - Creating a Customer Service Culture Q&A

Take your patient experience from good to great by setting your health center up for success each time your team interacts with a provider or peer. This webinar and Q&A session prepares you to establish a culture of consistently great patient interactions. The presenter discusses how to hire for motivational fit (screening for customer-centric mindset), how to recognize the early warning signs of burnout and what actions you must take, identifying how to instill your culture beginning with employee onboarding and sustain the culture in training and coaching, and exploring how to build employee confidence and improve morale, even in difficult times. The audience is health center staff involved in hiring, training, and supervision of front-line staff. 

Workforce