CHC Operations: Tools and Resources

Various online resources compiled to provide health centers with valuable information and training and technical assistance on a variety of topic areas.

As part of HRSA’s Health Professions Education and Training (HP-ET) Initiative, HRSA partnered with Community Health Center Inc. (CHC Inc.) a HRSA-funded National Training and Technical Assistance Partner to develop the Readiness to Train Assessment Tool (RTAT™) to help health centers assess their readiness to engage in health professions training programs. Every CHC and Look Alike in the country is being invited to participate and your team’s input is essential. Please complete and return the survey by February 28th, 2021 or as soon as possible. The survey can be accessed here. This brief video can provide more context.

This general resources page is a list of various online resources compiled to provide health centers with valuable information and/or training and technical assistance on a variety of topic areas. We encourage you to explore this page and check back often, as it will be regularly updated based on health center feedback and needs identified. 

Haven’t found what you’re looking for? Reach out to us at for assistance.

HRSA Applications
Volunteer Health Professionals (VHP) Program

Deemed health centers must submit a VHP deeming sponsorship application for the FTCA Volunteer Health Professionals (VHP) Program. Health Center Volunteers are not eligible for Federal Tort Claims Act (FTCA) coverage automatically. For each individual volunteer to be eligible for coverage, the Health Resources and Services Administration (HRSA) must approve an application that demonstrates that the individual meets all of the FTCA VHP Program requirements. If approved, VHPs would be eligible for liability protections for the performance of medical, surgical, dental, and related functions that are within the health centers scope of project. Furthermore, the volunteer must be a health care professional who is licensed, registered or certified to provide clinical services. Unlicensed, uncertified, and unregistered volunteer health professionals are not eligible for the FTCA VHP Program.

For information regarding the FTCA VHP Program please see Program Assistance Letter (PAL) 2020-03: Calendar Year 2021 Volunteer Health Professional Federal Tort Claims Act (FTCA) Deeming Sponsorship Application Instructions. Applicable conditions and requirements for deeming are described with PAL 2020-03. Additional information regarding volunteer health professionals including the FTCA VHP brochure and VHP Video can also be found on the Volunteer Health Professionals Page. Health centers can complete a VHP deeming sponsorship application by accessing the Electronic Handbooks (EHBs) by going to the FTCA application section. Once a complete and accurate VHP application is submitted to HRSA, our goal is to process and issue a Notice of Deeming Action (NDA) within 10 business days or less. The FTCA Program have dedicated extra resources to ensure that we exceed this goal as we anticipate an increase in VHP applications in the upcoming months.

Emergency Preparedness

CMS Emergency Preparedness Final Rule - 1 Year Later (2018 Webinar Series)
NY FQHCs can access the 4-part webinar series on the CMS Emergency Preparedness Final Rule and its requirements hosted by the CHCANYS Emergency Management Team. This series of free webinars provided information and relevant updates about the origins and the structure of the Rule, its specific requirements for FQHCs as part of Conditions of Participation in the Medicare program, practical tips for implementation and operationalizing its elements, and specific considerations for New York facilities.

340B Pharmacy Program
  • HRSA 340B Compliance Improvement Guide
    This Guide was developed by faculty and experts and drawn from actual high-performing 340B covered entities that form the Health Resources and Services Administration (HRSA) 340B Peer-to-Peer Program.
  • 340B Pharmacy Program
    The 340B Drug Pricing Program is managed by the Health Resources and Services Administration (HRSA) Office of Pharmacy Affairs (OPA).  For general information about the 340B Drug Pricing Program, click here and for Flexibilities During Disasters click here.
Value-Based Payment
  • New York State Value Based Payment Roadmap
    New York State has released A Path Toward Value-Based Payment: Roadmap for Medicaid Payment Reform, outlining ambitious statewide plans to move 80-90 percent of managed care payments to providers from fee-for-service to Value Based Payment (VBP) by 2020.
  • New York State Patient-Centered Medical Home Recognition Program
    The National Committee for Quality Assurance (NCQA), the creator of the nation’s leading patient-centered medical home (PCMH) program, collaborated with the New York State Department of Health (NYSDOH) to develop a customized PCMH Recognition Program that supports the state’s initiative to improve primary care through the medical home model and promote the Triple Aim: better health, lower costs and better patient experience. 
Special Populations
  • Health Outreach Partners
    Health Outreach Partners (HOP)  provides T/TA on outreach and enabling services (e.g., transportation), program planning and development, needs assessments and evaluation, and community collaboration, particularly targeting migrant and seasonal agricultural workers. 
  • Migrant Clinicians Network (MCN)
     Migrant Clinicians Network (MCN) provides T/TA on all aspects of clinical care and issues impacting migratory and seasonal agricultural worker patients, providers and clinic systems through consultation, patient tracking, bridge case management, and clinical education. 
  • National Center for Farmworker Health
    National Center for Farmworker Health (NCFH) specializes in T/TA related to health center governance, administration and patient education designed to enhance health centers’ delivery of services for the MSAWs and their families. 
  • National LGBT Health Education Center
    The National LGBT Health Education Center provides educational programs, resources, and consultation to health centers with the goal of optimizing quality, cost-effective health care for LGBT people. 
  • National Health Care for the Homeless Council
    National Health Care for the Homeless Council (NHCHC) works to eliminate homelessness by providing comprehensive T/TA to health centers and look-alikes using over 25 years of experience working with communities to improve delivery of health care for people experiencing homelessness. 
Substance Abuse and Addiction Services
Data Support

CHCANYS offers data services to support the sustainable and collaborative growth of health centers in New York State.  Requests for CHCANYS data and analytic support should originate from a health center or an organization proposing to establish a health center in New York State.  If you would like to request data support, please see our request form here. In submitting this request, you are agreeing to these Terms of Participation.

These projects are supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, HRSA, HHS, or the U.S. Government. For more information, please visit