Digital Library

Why Diversity Matters

New research makes it increasingly clear that companies with more diverse workforces perform better financially. Read More »

How to be an Ally in the Office

https://medium.com/taking-note/how-to-be-an-ally-in-the-office-4d49535370c8 Read More »

Cybersecurity in Action: Prioritizing Security Enhancements

CHCANYS NYS-HCCN presents a four-part learning series with Online Business Systems Prioritizing Security Enhancements: Putting Cyber Resources into Action Read More »

Cybersecurity in Action: Prioritizing Security Enhancements

CHCANYS NYS-HCCN presents a four-part learning series with Online Business Systems Prioritizing Security Enhancements: Putting Cyber Resources into Action Read More »

Interop Workshop - Health Equity.pdf

The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »

The Road to Interoperability: State Perspective on Interoperability

The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »

The Road to Interoperability: CDC's Data Modernization Initiative

The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »

The Road to Interoperability: Remote Patient Monitoring & Patient Matching

The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »

The Road to Interoperability: National Perspective on Interoperability

The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »

Customer Service Training: What to Say Guide

De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »

Customer Service Training: Myra Golden’s 3R De-escalation Method

De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »