Invite colleagues, patients, friends, and family to join us in advocacy throughout the week of February 27 - March 6 to advance community health center and patient priorities in the New York State 2024 budget!
De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »
Conflict Resolution: Un-checked workplace conflict can break down morale, stall productivity, and hurt the patient experience. Read More »