Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. Build and expand on our long tradition of care for AAPI, LGBTQ+ and persons living with HIV.
We are currently seeking a Case Management Manager to work at our 400 Broadway location.
Position Summary: Responsible to conduct comprehensive assessment and regular reassessments. Guide service planning and updates. Routinely communicate and collaborate with health care providers and other medical and non-medical support service providers who are engaged with the client. Lead a team of Case Management Technicians and Health Counselor to ensure services are provided to all clients assigned to meet clients’ needs for better health outcome.
Qualifications: BA/BS in social science, psychology, social work, health or equivalent field with three (3) years of qualifying experiences required. An advanced degree in one of the qualifying fields may be substituted for one (1) year of qualifying experience may be considered; One (1) year of supervisory experience to paid staff preferred; Qualifying experience includes verifiable work with the target population: individuals with substance use disorders (SUDs), serious Mental Illness, developmental disabilities, individuals with high risk of or living with HIV/AIDS or other chronic diseases, LGBT, Asians and Pacific Islanders, and immigrants; Strong socio-cultural identification with the target population or experience in working with target population strongly preferred; Appreciation of and commitment to Apicha’s mission and values; Excellent MS Office skills (Outlook, Word, Excel, PowerPoint); Excellent speaking and writing in English required; Excellent customer service skills to assist in resolving member complaints; Ability to work effectively in both a collaborative as well as individual setting; Appreciation of and commitment to Apicha’s mission and values; Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC; Fluency in Spanish or one of Asian languages preferred; Ability to work flexible hours including some evenings and weekends required.