NextGen: OTTO Health

NextGen: OTTO Health

NextGen software on a tablet

Virtual visit platform integrated into EHR


NextGen acquired OTTO Health in December of 2019 to provide NextGen Enterprise clients with a platform that supports live virtual video visits and support services, including implementation, training, and patient and provider support.

Contact Information

Ryan Egloff,, (919) 673 9991


Cost is per user license. Generally it is $99/per user/per month for clinicians and $25/per user/per month for support users (Mas, LPNs, etc). Implementation is usually a one-time $450/fee per user and support user, but that fee is currently discounted for COVID-19. 

Implementation Details

Implementation for integrated visits can vary depending on the practice size as well as provider engagement. Implementations are done virtually and generally completed in a few weeks.

Due to increase in demand of virtual visits during COVID-19, NextGen has a non-integrated version to get new customers ready to use virtual visits in 48 hours once the paperwork has been received. Integrated implementations take place within four weeks following non-integrated.