NextGen: OTTO Health

NextGen: OTTO Health

NextGen software on a tablet
Type

Virtual visit platform integrated into EHR

Summary

NextGen acquired OTTO Health in December of 2019 to provide NextGen Enterprise clients with a platform that supports live virtual video visits and support services, including implementation, training, and patient and provider support.

Contact Information

Ryan Egloff, REgloff@nextgen.com, (919) 673 9991

Cost

Cost is per user license. Generally it is $99/per user/per month for clinicians and $25/per user/per month for support users (Mas, LPNs, etc). Implementation is usually a one-time $450/fee per user and support user, but that fee is currently discounted for COVID-19. 

Implementation Details

Implementation for integrated visits can vary depending on the practice size as well as provider engagement. Implementations are done virtually and generally completed in a few weeks.

Due to increase in demand of virtual visits during COVID-19, NextGen has a non-integrated version to get new customers ready to use virtual visits in 48 hours once the paperwork has been received. Integrated implementations take place within four weeks following non-integrated.