Digital Library
Why Diversity Matters
New research makes it increasingly clear that companies with more diverse workforces perform better financially. Read More »
How to be an Ally in the Office
https://medium.com/taking-note/how-to-be-an-ally-in-the-office-4d49535370c8 Read More »
Cybersecurity in Action: Prioritizing Security Enhancements
CHCANYS NYS-HCCN presents a four-part learning series with Online Business Systems Prioritizing Security Enhancements: Putting Cyber Resources into Action Read More »
Cybersecurity in Action: Prioritizing Security Enhancements
CHCANYS NYS-HCCN presents a four-part learning series with Online Business Systems Prioritizing Security Enhancements: Putting Cyber Resources into Action Read More »
Interop Workshop - Health Equity.pdf
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: State Perspective on Interoperability
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: CDC's Data Modernization Initiative
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: Remote Patient Monitoring & Patient Matching
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: National Perspective on Interoperability
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
Customer Service Training: What to Say Guide
De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »
Customer Service Training: Myra Golden’s 3R De-escalation Method
De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »