Patient engagement is centered on providers and patients working together to improve health. A patient’s greater engagement in healthcare contributes to improved health outcomes. Patients want to be engaged in their healthcare decision-making process, and those who are engaged as decision-makers in their care tend to be healthier and experience better outcomes. (HIMSS)
Over two days, this workshop explored patient engagement through various aspects of the care process. Day one features experts in Patient Activation, Information Blocking, and Patient Portal utilization. Day two features a presentation by Open Notes as well as a panel of FQHCs discussing promising practices and lessons learned through engaging patients with Open Notes. In addition, there is a presentation on vaccine care gaps and two vendor showcases.
Please also find available a detailed outline with actionable resources to advance Patient Portal use from the California Health Care Foundation.
Enhancing the Patient Experience Workshop: Connecting Tools, Strategies, and Research for Equitable Care
Over two days, this workshop explored how the patient experience and patient engagement is inextricably linked to health equity, through health literacy, human-centered design, and emerging data and technology that can promote public health and improve access to care. The workshop aimed to provide health centers with actionable tools to recognize cultural and linguistic barriers for patients and improve organizational health literacy, and to inspire continued leadership in empathetic, patient-centered care.
- Day One featured experts in Health Literacy, AI health research, and Human-Centered Design.
- Day Two featured experts on Health Equity, Maven Project eConsults, and Palliative Care.