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Are you a recruitment or credentialing vendor? Add yourself to our Vendor Directory!

Upload requirements
Please provide a summary of your services and/or products in 2-3 sentences.
This information will not be publicized. Please provide 2-3 references from clients that CHCANYS may contact if needed. Please include the organization's name and a primary point of contact. If your organization has experience serving the needs of FQHCs, please prioritize references from relevant organizations.
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Contact Details

Please provide details for your primary point of contact:

Cost Details
Are there any group pricing options available or special pricing for nonprofit organizations?
Is there a commitment or an initial term required?
What is the average frequency of payments?
Provide an estimated cost range based on a typical annual contract.
Customer Support
How do your clients receive on-going support?
Please check all that apply.
Is customer support in-house or outsourced?
What hours can clients receive customer support? Please indicate time zones.
Federally Qualified Health Centers (FQHCs)
Do you have experience working with FQHCs?
Service Offerings
Please check all that apply:
Software as a Service (SaaS) Product Implementation
(OPTIONAL) If your services include a software as a service (SaaS) product implementation, please answer the following questions.
Upload requirements
If your program is delivered through a portal, describe the setup process. Include details about user access and account creation, compatibility with Single Sign-On (SSO), and data and privacy standards.
Prerequisites
Are there other tools, services, or equipment that should be in place prior to implementation?
Pilot Phases
Do you offer pilot phases or staggered rollouts to test effectiveness before full implementation?
Adoption Materials
Do you offer templates, internal marketing materials, instruction videos or best practices to encourage adoption and engagement?
Ongoing Support
Is ongoing support provided after implementation?
Recruitment and Retention Services ONLY
Please describe in 2-3 sentences.
Please describe in 2-3 sentences.
Please describe in 2-3 sentences.
Identify the roles of the primary users of your services.

Please check all the following that apply.

Does your organization specialize in recruiting specific candidate profiles? (i.e.: psychiatrists, executives, etc.)
Do you use any AI or emerging technology tools to enhance recruitment?
Credentialing Services and/or Credentials Verification Organizations (CVO) ONLY
Complete this section ONLY if you selected "Credentialing services" above.
HRSA Expertise

Does your organization have expertise with the Health Resources & Services Administration (HRSA) Health Center Program's credentialing and privileging requirements?

FTCA Expertise
Does your organization have expertise with the Federal Tort Claims Act (FTCA) for credentialing and privileging requirements?
Initial Credentialing Services
Does your organization provide initial credentialing services (e.g. reviewing the licenses, registrations, and certifications for all Licensed Independent Practitioner (LIPs), Other Licensed or Certified Healthcare Practitioner (OLCHPs) and other clinical staff members using appropriate primary and/or secondary sources)?
Re-credentialing Services
Does your organization provide re-credentialing services?
Payer Enrollment Services
Does your organization offer payer enrollment services?
NPDB Queries
Does your organization conduct and/or manage National Practitioner Data Bank (NPDB) queries?
OIG Queries
Does your organization conduct and/or manage Office of Inspector General (OIG) queries?
DEA Registrations
Does your organization conduct and/or manage Drug Enforcement Administration (DEA) registrations?
Medicaid Provider Enrollment
Does your organization have experience supporting Medicaid provider enrollment, including familiarity with New York State Medicaid enrollment processes (eMedNY)?
Ongoing Monitoring
Does your organization provide ongoing monitorization of databases for sanctions, exclusions, debarments, and other disciplinary actions?
Provider Correspondence
Does your organization initiate and maintain correspondence with providers throughout the onboarding/credentialing process?
Credentialing Specialties
Do you have experience with credentialing providers across the following specialties? Please check all that apply.
Real-Time Access
Can clients access and share real-time information on provider credentialing and enrollment status (dashboards, reports, or exports for scheduling or front desk staff)?
NYS DOH Compliance
Does your organization meet compliance standards according to the New York State Department of Health?
CMS Compliance
Does your organization meet compliance standards according to the Centers for Medicare and Medicaid Services (CMS)?
Please list any risk management accreditations and/or certifications your organization holds.
What differentiates your tools/services from competitors?
How can this program be customized to meet individual client or organization needs?
What is your end-to-end process when credentialing providers?
Outsourcing
Is any part of the process outsourced?
Which components of the credentialing and enrollment process remain the responsibility of the client (document collection, provider follow-up, internal approvals)?
How long does the average discovery, scoping, and contracting processes take?
How long does your organization take to credential new providers (please differentiate between in-state and out-of-state providers)?
How do you onboard client stakeholders (e.g., HR, frontline managers)?
How do you ensure privacy when collecting documentation to credential staff?
How do you obtain required documentation from providers, and what tools or workflows do you use to improve provider responsiveness and completeness?
What resources or tools do you provide to support health centers during the credentialing and enrollment process (templates, trackers, reporting tools)?