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Behavioral Health Case Management Supervisor

Behavioral Health Case Management Supervisor

$65k - $78k annually

Our mission at Apicha Community Health Center is to improve the health of our community and to increase access to comprehensive primary care, preventive health services, mental health, and supportive services.  We are committed to excellence and to providing culturally competent services that enhance the quality of life.  We advocate for and provide a welcoming environment for underserved and vulnerable people, especially Asians and Pacific Islanders, the LGBT Community and individuals living with and affected by HIV/AIDS.

We are currently seeking a Behavioral Health Case Management Supervisor in our Manhattan location,

Position summary: The Behavioral Health Case Management Supervisor (BHCMS) is responsible for the day-to-day program oversight of behavioral health case management services under the supervision of Associate and Assistant Directors. The BHCMS supervise the behavioral health case managers and will act as a liaison to and coordinate between internal and external care teams. The BHCMS will be responsible for the implementation, and documentation of the behavioral health case management services.

Qualifications:  Advance degree in one of qualifying fields and three (3) year of experience in behavioral health related setting required; OR bachelor degree in one of qualifying fields and five (5) year of relevant experience; Qualifying fields include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field; Experience may include verifiable internship and unpaid volunteer work; Two (2) years experience supervising paid staff strongly preferred; Licensed level health care professional (e.g., LMHC or LMSW) a plus; UAS-NY certification required, within one (1) month of hire; Experience working with target populations strongly preferred, including but not limited to Individuals with serious mental illness, developmental disabilities, serious substance use disorders (SUDs), individuals at high risk of or living with HIV/AIDS, chronic illness, Asians and Pacific Islanders, LGBTQ+, and immigrants; Excellent written and verbal communication skills in English required; Excellent customer service skills to assist in resolving patients and/or providers concerns; Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required; • Ability to work effectively in both a collaborative as well as individual setting; Ability to multitask and manage multiple projects in a stressful environment; Detail oriented and self-starter strongly preferred; Ability to work flexible hours including some evenings and weekends required.


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