Federally Qualified Health Centers are held to strict accountability and performance measures for clinical, financial and administrative operations by the Health Resources and Services Administration (HRSA). The resources listed below are tools to assist you in meeting and monitoring the Services requirements.
To view all the Services Program Requirements, click here.
Health Resources and Services Administration (HRSA) - Clinical Care and Services - Technical Assistance (TA) Resource Page This page provides advice, assistance, and training to clinicians and other health care providers to ensure the successful development and operation of primary health care programs. To access this information, click here.
Bureau of Primary Health Care (BPHC) Online Document Resource Center – Services BPHC’s Technical Assistance contractor, Management Solutions Consulting Group (MSCG), hosts an online Consultant Resource Center that houses many resources cited in the Web Guide. While the Resource Center has many valuable templates and documents, all non-Federal resources cited in the Web Guide are meant to be used only as “sample” documents. They are for use as aids to consultants and grantees, but are not considered official guidance by BPHC. To access this information, click here.
Community Health Care Association of New York State (CHCANYS) - Clinical Library A repository hosted by CHCANYS that contains clinical guidelines and best practices for a number of chronic health conditions. To access this information, click here.
Federal Tort Claims Act (FTCA) The intent of the Health Center FTCA Medical Malpractice Program is to increase the availability of funds to health centers to provide primary health care services. For more information, click here. To access the FTCA Policy Manual, click here.
340B Pharmacy Program The 340B Drug Pricing Program is managed by the Health Resources and Services Administration (HRSA) Office of Pharmacy Affairs (OPA). For general information about the 340B Drug Pricing Program, click here and for Flexibilities During Disasters click here.
National Association of Community Health Centers (NACHC) 340B Program A Primer for Health Centers NACHC has compiled a primer to assist health centers in understanding the 340B program. To access this information, visit NACHC.
Patient Centered Medical Home – PCMH Patient Centered Medical Home (PCMH) is a model of primary health care that many believe can improve health care by transforming how primary care is organized and delivered. The Health Resources and Services Administration (HRSA) encourage all Section 330 funded health centers to become a recognized or accredited PCMH. Program Assistance Letter 2011-01 (PAL) outlines HRSA’s processes and requirements for applying for recognition and highlights the technical support available under the HRSA PCMH Initiative. To access this PAL, click here.
The National Committee for Quality Assurance (NCQA) manages voluntary accreditation programs for individual physicians, health plans, and medical groups. For additional information on accreditation,click here.