5 years of work with San Francisco Fire Department, through the San Francisco Neighborhood Emergency Response Team (NERT)
Completed over 30 FEMA Independent Study (IS) courses
Certified in FEMA IS 100, 200, 300, 400, 700 and 800
Certified First Aid/CPR/AED American Heart Association Heart Saver Trainer
Certified in OSHA-30 Hour General Industry and Construction Industry
Bilingual in English and Spanish
SKILLS & EXPERTISE
Data Collection & Analysis
Drill & Exercise Planning, Execution
Budget Analysis & Management
NIMS Program Mgt & Development
Program Development & Evaluation
Community Development & Outreach/Liaison
University of California, San Francisco (UCSF), San Francisco, CA (May 2015-Present)
Department of Facilities Services
Emergency Preparedness & Safety Administrator
Support the development and implementation policies and procedures across five campuses throughout San Francisco to ensure the safety of people, protect facilities, and mitigate risk to operations during an emergency.
Emergency Preparedness: Promoted emergency readiness and resiliency across campus by consistently offering preparedness presentations to faculty, staff and students. Created and maintained business continuity plans. Provided education about emergency kits, personal preparedness, and emergency procedures campus wide including emergency caches. Consistently worked with Department leadership and executive suite to share preparedness goals and accomplishments throughout the Enterprise (all UCSF campuses).
Emergency Response: Supervised the procurement and distribution of hundreds of respirators across the city’s five campuses during 2017 Bay Area Wildfires. Coordinated response to campus wide labor strikes by leading training and assessing resources. Served regularly in Incident Command Post (ICP) and Emergency Operations Center (EOC) activations in the Operations Branch as the Facilities Branch Chief and Facilities Representative (over 12 incidents). Wrote and disseminated emergency action plans (EAPs), emergency response plans (ERPs) and after action reports (AARs).
Training and Exercise: Wrote curriculum and After Action Reports (AARs) for campus emergency drills, trainings and exercises. Developed and delivered a wide variety of trainings and exercises including tabletop drills, functional drills and full-scale exercises. Provided American Heart Association Heartsaver First Aid & CPR training/certification for Facilities Services staff and UCSF community.
University of California, San Francisco (UCSF), San Francisco, CA (May 2013-April 2015)
Office of Graduate Medical Education
Manager of Resident and Fellow Affairs
Coordinated house staff appointments/credentialing for 1,400 residents and clinical fellows and 300 short-term visitors and affiliates each year.
Managed resident and clinical fellow medical licensure through coordination of annual License Fairs; maintained communications and relationship with California Medical Board and served as a resource for program directors, coordinators and house staff.
Coordinated with Reimbursement Services to ensure that E*Value data and appointment paperwork met Medicare requirements.
Provided training to program coordinators and other administrators in medical licensure, appointments/credentialing, and E*Value.
Obtained 100% compliance in resident and fellow flu shot vaccinations for 2013-2014.
Obtained 92% compliance of faculty members completing the annual fatigue-training module for 2013-2014.
Obtained 100% compliance for ACGME/ABMS residents and clinical fellows in completing the annual fatigue-training module for 2013-2014.
Obtained 100% compliance for all residents and clinical fellows to complete the Infection Control and Restraints module in 2013-2014.
Obtained 100% compliance for all residents and clinical fellows to complete the AIDET SMiLe module in 2013-2014.
University of California, San Francisco (UCSF), San Francisco, CA (July 2011-May 2013)
Department of Pediatrics, Divisions of Endocrinology, Medical Genetics, Neonatology and Pediatric Cardiology
Fellowship Coordination and Division Finance
Coordinated administrative and financial activities of Payroll Expense Transfers (PETs), reimbursements and transaction ledgers.
Oversaw a 15 fund-portfolio, which included academic enrichment, pro-fees, federal, state, local and private and departmental discretionary funds.
Advised faculty and staff on appropriate use for expenditures to ensure compliance with agency requirements.
Processed all paperwork for postdoctoral scholars and fellows, including 5 H-1B and J-1 visas. Assisted with processing of a CA-2111 medical license application for a Non-ACGME Pediatric Cardiology EP Fellow.
Maintained all personnel and educational records. Appointed and terminated fellows and postdocs on T-32 grants through eRA Commons.
Assisted with the annual evaluation of applications for the program by ensuring that evaluations of fellows and faculty were completed and delivered to the program director.
Successfully coordinated national accreditation (ACGME) audit for the Medical Genetics Residency Program with no citations and a 5-year accreditation.
Created a website with application and program information for the ABMG Laboratory Fellowship Program.
Ensured compliance with GME and Medicare/Medicaid Reimbursement Reports.
University of California, San Francisco (UCSF), San Francisco, CA (July 2009-July 2011)
Department of Pediatrics, Division of Neonatology
Program Coordination and Program Evaluation
Managed the Center’s income and expenses, created financial reports. Ensured compliance with state and UCSF funding regulations.
Managed purchase order (PO) log and assisted with leger reconciliation.
Assisted with annual fiscal closing and the financial closing of the state grant.
Assisted with the administrative submission from CHR for an online study for the Special Start Training Program.
Supported the Director of the Neurodevelopmental Center with the administration of the Newborn Individualized Developmental Care and Assessment Program (NIDCAP) and the Special Start Training
Program (a multi-million dollar, multi-year state contract) encompassing interactions with a wide range of health care professionals statewide and worldwide.
Created a template for program evaluations to streamline data collection and analysis.
Created and maintained a participant database to aid all staff members in tracking participant training.
Searched for possible funding sources and wrote grants.
Solved onsite and offsite program issues.
Coordinated training schedules/registration and organized internet web trainings for professionals throughout the state of California.
San Francisco Neighborhood Emergency Response Team (SFNERT), San Francisco, CA (February 2012– April 2017)
Training Committee Chair (January 2016-April 2017)
Work with leadership of San Francisco Fire Department to promote emergency preparedness and management to protect city residents from fire, natural disaster events and other public crises.
Leadership: Ensured that quality adult training committee leadership was recruited and trained.Supported trainers and training committee members to carry out the program.
Curriculum Development: Assisted with the development and implementation of SFFD NERT continuing education curriculum for San Francisco civilians.
Liaison: Supervised and mentored SFFD NERT civilians at drills. Provided NERT graduates in neighborhood with information updates from the Program Office.
Training: and Presentation: Taught continuing education topics such as: Disaster Operations I and Disaster Operations II, NERT Communications Team (NCT) Introduction, NCT Emergency Messages, NCT Buttons and Knobs, NCT NET Control for NERT Staging, and NERT Coordinator Leadership/Team Training.
Community Development & Outreach: Acted as a contact person for NERT members in the San Francisco Inner Richmond neighborhood.
Role Player (January 2017– Present)
SFPD Police Recruits Training Academy, San Francisco Police Department, San Francisco, CA
Work with leadership of San Francisco Police Department to promote preparedness to protect city residents from public crises.
Training: Participated in police scenario training, simulating situations recruits may encounter as law enforcement professionals.
Campus Community Emergency Response Team (C-CERT), University of California, San Francisco (UCSF), San Francisco, CA
Work with leadership of UCSF to promote emergency preparedness and management to protect staff, students, faculty and patients from fire, natural disaster events and other public crises.
Liaison: Recruited and managed the UCSF Disaster Volunteers within Parnassus Division.
Incident Command: Served in the Incident Command System (ICS) as the C-CERT Division Supervisor.
MASTER OF SOCIAL WORK, University of Michigan, Ann Arbor, MI
Emphasis in: Community Organization and Social Policy and Evaluation
Fellow in the Community Based Initiative Program (2008)
BACHELOR OF ARTS, University of Minnesota-Morris, Morris, MN (2007)
Majors: Human Services and Spanish, with honors
Association of Continuity Planers (ACP), ASIS International, California Emergency Services Association (CESA), International Association of Emergency Managers (IAEM), National Association of Safety Professionals (NASP), National Fire Protection Association (NFPA)
SF NERT (San Francisco Neighborhood Emergency Response Team) (2012)
Technician Amateur Radio License, Federal Communications Commission (Call sign: KJ6ZRZ) (2012)
Shelter Simulation, American Red Cross (2013)
CA Disaster Corp Member CERT Type III and Radio Type III (2013)
SF ALERT (San Francisco Auxiliary Law Enforcement Response Team) (2014)
Wilderness First Aid, NOLS Wilderness Medicine Institute, San Francisco, CA (2014)
Adult and Pediatric First Aid/CPR/AED, Pro First Aid Advanced (2016)
Adult and Pediatric CPR/AED, ICE Safety Solutions, Fremont, CA (2016)
Heartsaver Instructor (Adult and Pediatric First Aid/CPR/AED), American Heart Association (2016)
EH&S Professional, University of California Office of the President (2018)
Opioid Overdose Prevention, Recognition and Response, Get Naloxone Now, Online (2018)
You are the Help Until Help Arrives, FEMA, Online (2018)
Basic Life Support Adult, Pediatric and Infant CPR/AED and First Aid, UCSF Police (2018)
Stop the Bleed: Bleeding Control Basics, Life Safety Associates. San Jose, CA (2018)
BCSF HEALTH & HUMAN SERVICES:
AWR 330: Incorporating Whole Community Inclusive Planning into the Emergency Management Process, University of California, San Francisco (UCSF), San Francisco, CA (2016)
IS-100b: Introduction to Incident Command System (ICS 100) (2012)
IS-200b: ICS for Single Resources and Initial Action Incident (ICS 200) (2012)
IS-244a: Developing and Managing Volunteers (2012)
IS-700a: National Incident Management System (NIMS): An Introduction (2012)
IS-800b: National Incident Response Framework: An Introduction (2012)
IS-1a: Emergency Manager: An Orientation to the Position (2014)
IS-42: Social Media in Emergency Management (2014)
IS-100HCb: Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals (2014)
IS-120a: An Introduction to Exercises (2014)
IS-130: Exercise Evaluation and Improvement Planning (2014)
IS-139: Exercise Design (2014)
IS-200 HCa: Applying ICS to Healthcare Organizations: ICS-200 for Health Care/Hospitals (2014)
IS-230d: Fundamentals of Emergency Management (2014)
IS-235b: Emergency Planning (2014)
IS-265: Basic Instruction Skills (2014)
IS-300: Intermediate Incident Command System (ICS) for Expanding Incidents (2014)
IS-315: CERT Supplemental Training: The Incident Command System (2014)
IS-325: Earthquake Basics: Science Risk and Mitigation (2014)
IS-546a: Continuity of Operations (COOP) Awareness Course (2014)
IS-547a: Introduction to Continuity of Operations (2014)
IS-808: Emergency Support Function (ESF) #8: Public Health and Medical Services (2014)
IS-906: Basic Workplace Security Awareness (2015)
IS-907: Active Shooter: What Can You Do (2015)
IS-100He: Introduction to the Incident Command System (ICS 100) for Higher Education (2015)
IS-240b: Leadership and Influence (2015)
IS-241b: Decision Making and Problem Solving (2015)
IS-360: Preparing for Mass Casualty Incidents: Guide for Schools, Higher Education, and Houses of Worship (2015)
IS-393a: Introduction to Hazard Mitigation (2016)
IS-403: Introduction to Individual Assistance (2016)
IS-559: Local Damage Assessment (2016)
IS-632a: Introduction to Debris Management (2016)
IS-775: EOC Management and Operations (2016)
IS-400: Advanced ICS: Command and General Staff – Complex Incidents (2017)
IS-247a: Integrated Public Alert and Warning System (IPAWS) (2018)
IS-520: Introduction to Continuity of Operations Planning for Pandemic Influenzas (2018)
IS-Emergency Management Institute's Professional Development Series (PDS) (2018)
IS-242.b: Effective Communication (2018)
NATIONAL CENTER FOR BIOMEDICAL RESEARCH AND TRAINING (NCBRT):
Campus Emergencies Prevention, Response and Recovery, San Rafael, CA (2016)
Site Protection through Observational Techniques, San Francisco, CA (2016)
OSHA 30 Hour: Outreach Training for General Industry, University of South Florida, OSHA Training Institute (2015)
OSHA 30 Hour: Outreach Training for Construction Industry, Turner Safety, San Francisco, CA (2017)