Position Desired: IT Director Location Desired: Rochester, NY Area of Expertise: Information Technology
Compensation Desired: Salary Travel Desired: Some Travel
Stanley T. Braithwaite
607 Morning Glory Drive Webster NY 14580 (585) 329-2106 firstname.lastname@example.org
EDUCATION M.S. Computer Information Systems, Security Concentration
Boston University, Boston, MA, May 2006.
State University of New York, College at Buffalo, May 1999.
St. John Fisher College, Rochester, New York, May 1994.
SKILLS Software: Palo Alto/Panorama, Juniper VPN, Cisco VPN, Mobile Iron, Solarwinds, Forescout, Aruba Airwave, Clearpass , Lifesize UVC, Android, iOS, Lotus Notes, MS Office, Exchange, Active Directory, VMWare, Citrix, Symantec Backup, Brightmail, Symantec Endpoint Protection, Satellite ID Badge , Adobe Acrobat Pro, Adobe Premier Elements, Raiser's Edge, Care Tracker, CarePoint- Vision, Gerimenu, Dragon, DNSEXIT, ADP (Etime), Achieve Pathlinks, Phone Master, TMS, Track it!, Good Server, Blackberry Enterprise Server, Answers On Demand (AOD), It’s Never Too Late, VCTV, Abaqis, Skype
Hardware: Juniper VPN and firewall, Cisco firewall and switches, Palo Alto firewall, Lifesize, Mobile Iron, Solarwinds, Aruba Airwave, Clearpass, HP Proliant/Blade Servers, HP Procurve Switches, Cisco ASA Firewall 5510, HP Autoloader/Single Backup Tape Drives, APC UPS, Point of Sale, ADP Time Clock, Xerox/Canon Copiers, HP/Brother printers, Laundry labelers, Desktops PC, PC Peripherals, Laptops, External Hard Drives/docks, Wireless Routers.
EXPERIENCE Systems Administrator, Harris Corporation, 06/16-09/17
Responsible for engineering application/infrastructure support including troubleshooting software/hardware issues, deployment of software/hardware, trouble ticket management\resolution & support of high end technologies issues and/or day to day operational problems.
Worked with stakeholders to define business and systems requirements for new technology implementations.
Interfaced with engineering teams as an IT consultant, gathering customer requirements project coordination, production implementation and ensuring consistency with organizational goals for current applications.
Benchmark, analyze, report on and make recommendations for the improvement and growth of the Engineering IT infrastructure and IT systems.
Engineer application installation and configuration up to and including application database support.
IT Manager, Brothers International Food Corporation, 11/15-06/16
Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment.
Work with stakeholders to define business and systems requirements for new technology implementations.
Negotiate and administer vendor, outsourcer and consultant contracts and service agreements. Approve and oversee projects and project portfolio.
Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
Develop and implement all IT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision.
Establish and maintain regular written and in-person communications with the organization’s executives, department heads and end users regarding pertinent IT activities.
Extensive experience working with vendors/service providers such as Verizon, Forsythe, ID Solutions and iSecure for project completion.
Palo Alto Firewall Essentials 1 and 2 training, June 2015
Interconnecting Cisco Networking Devices, Part 1 (ICND1), March 2015
Quarterly Business Forum (QBF) admin assisting in the setup, encryption, display and worldwide broadcast of the CEO (and other executive team members) internal speech on the state of affairs using Lifesize Video Conferencing.
Locklizard admin to secure/copy protect QBF presentation from any screen capture applications.
Lifesize Video Conference admin upgrading and troubleshooting 22 worldwide units
Lifesize UVC Manager and Multipoint admin worked with vendor (ID Solutions) to setup, deploy, maintain and upgrade platform
Board Room/Executive Leadership Team Video Conferencing Upgrade worked with vendors on design, schedule, construction and training.
Mobile Iron: Certified Platform Administrator completed in San Francisco June 2013
Mobile Iron: Set up a Mobile Iron test environment, monthly trained a global team, wrote knowledge bank articles, provided training/guidance for global help desk, provided Level 2 and Level 3 support, server maintenance and upgrades.
Deployed Androids and BYOD for mobile devices worldwide
Remediated external audit of Carestream’s Mobile device policies
Virtual Service Manager (VSM) and Ionix ticketing system user meeting service level agreements
Security and Compliance team member providing VPN and Firewall support, meeting with vendors, screening potential security tools from vendors.
Provided Juniper, Cisco and Palo Alto support for VPN and firewall.
RSA admin via Verizon Business Network Services for VPN and SRSA access to hospitals and medical devices access
SafeNet administrator and team member responsible for the recent successful migration from RSA
Extensive experience with security tools such as Solarwinds, QRadar, Aruba Airwave and Clearpass to investigate network outages, hardware failures and user lockouts
Lotus Notes user
Network Administrator, The Friendly Home, 8/11-12/12
All responsibilities of Network Support Technician
Provide management and support for local and wide area/multi-facility networks for the three Rochester Friendly Senior Service entities: The Friendly Home, Cloverwood Senior Living and Linden Knoll.
Manage VMWare Servers consisting of 10 2003 servers, 5 Windows 2000/2003 servers, 3 Citrix Servers, 120+ Windows 2000/XP Pro/7 workstations, and 60+ printers.
Manage Active Directory, Group Policies and Exchange 2003.
Document procedures for software/database installations, upgrades and complex tasks.
Manage all smart phones and tablets for the organization (Android, Blackberry and Apple)
Network Support Technician, The Friendly Home, 6/08-8/11
Users of over 350
Oversee/provide help desk support to all users within the Friendly Senior Services.
Weekly travel to another facility for support
Install/upgrade and configure workstations/printers/peripherals
New User setup
Maintain all backups/restore and tape rotations
Perform email system administration and configuration
LAN administration and security
Research hardware/software solutions to problems
Work closely with consultants
Facilitator, Boston University, Spring 2007
Graded homework/final exams for CS684 Information System Security
Graded and participated in weekly discussions
Assisted and responded to students in need of help on a daily basis