Position Summary: Reporting to the Director of Business Development and the Chief Medical Officer, the Director of Practice Transformation, working closely with a team of Institute providers and a health data analyst, will develop and implement a disciplined process to analyze individual patient and population data , as well as provider and practice data from all available sources with the object of identifying patients with special needs, practice pattern anomalies among providers and practice sites that may impact the clinical outcomes and patient experience outcomes as well as cost of care. The Director of Practice Transformation will use the analysis to stimulate and inform delivery system changes that will enhance patient health outcomes and patient experience and lower cost. Responsibilities include, but are not limited to the following:
Lead a team of clinical and administrative staff
Work with the health data analyst and a delivery system transformation team, develop a data analysis framework including identifying key analytical questions.
Analyze internal data available in the Institute’s electronic health record (EHR) system in combination with external data provided by health plans, the CHCANYS data warehouse and other sources to identify high-cost, high-risk patients, inefficient utilization patterns and their causes, opportunities for quality improvement; and opportunities for cost savings.
Develop and apply patient survey and interview tools to identify the obstacles patients face to accessing services in the most efficient, effective manner.
Investigate and determine the causes of aberrant practice patterns, cost outliers and poor clinical and patient experience outcomes
Prepare/present written and verbal reports for administration and clinical leadership including Care Management Group, summarizing analytical findings and recommendations regarding administrative and clinical interventions and related delivery system changes
Work with clinical leadership to implement approved delivery system changes
Identify and examine inefficient workflows at specific practice sites, e.g., lack of provider-patient communication during care transitions between hospital and home
Develop actionable information for and incorporate this new information into the Institute’s comprehensive CQI process;
Track changes in clinical quality indicators, utilization patterns, and cost over time to measure the impact of delivery system changes
Participate in meetings with the health plans to review/analyze plan generated data
4 hour clinical sessions one-two times a week at one of our sites
Education: Bachelors in Nursing required, with a Masters in Public Health or Advanced Practice Nurse preferred
Licenses and Certifications: NY State Registered Nurse License and Current Registration or Nurse Practitioner Certification and Registration Certified or eligible for certification by recognized specialty organization.
Knowledge, Skills, and Abilities: Experience in participating in organizational change processes; keen analytical skills and insight, High comfort level with data analytics; Strong organization and process management skills; Excellent verbal and written communication skills; Experience using EMRS, capable of building consensus among individuals with varying opinions; works well with professional and non-professional staff; a minimum of 6 years experience in nursing.
To Apply: Please send a resume and cover letter (specifying the position of interest on the subject line) with salary requirements to: HR Department – The Institute for Family Health 22 West 19th Street, 8th Floor, New York, NY 10011; Fax: (212) 620-0688; E-mail: email@example.com
To Apply: Please send a resume and cover letter (specifying the position of interest on the subject line) with salary requirements to: HR Department - The Institute for Family Health 22 West 19th Street, 8th Floor, New York, NY 10011; Fax: (212) 620-0688; E-mail: firstname.lastname@example.org