Trillium Health, a Federally Qualified Health Center Look-Alike, is a community health center offering access to affordable care for all, with a special focus on meeting the needs of LGBTQ people, communities of color, and underserved populations.
Nationally recognized for outstanding patient-centered care, the team at Trillium Health provides a wealth of knowledge and experience. Our expansive array of services, including testing and treatment, laboratory services, primary and specialty care, and an on-site pharmacy, makes it easier for patients and clients to receive the complete care they need, all in one place.
Our authentic commitment to diversity and inclusion is evidenced through our hiring practices, our employee programs, and our compassion for everyone we serve. Based in downtown Rochester, with satellite locations in Bath and Geneva, and MOCHA centers in Buffalo and Rochester, Trillium is deeply invested in building community. We proudly sponsor many other nonprofit organizations throughout the area and participate in a wide range of community events.
Trillium’s employee-centered company culture and exceptional benefits have contributed to impressive growth in recent years, raising our staff total to more than 250. We hope you will consider joining us on this upward path and becoming a part of the Trillium Health family.
We are currently recruiting for a Quality and Clinical Educator.
Responsible for training and education of all clinicians and clinical staff on the proper use of the agency Electronic Health Record (EHR) as well as all related clinical systems and technology.
This may include the creation and maintenance of training manuals.
Educates patient care staff in the use of new equipment, supplies, and instruments; coordinates in-service training and workshops for appropriate staff.
Collaborates with medical providers, patient care staff, and clinic management in the planning, implementation, and delivery of education in alignment with the agency quality plan.
Teaches quality assurance and performance improvement concepts to clinicians, trainees, and other staff in various educational settings.
Assist with facilitating Quality Improvement and continuous patient safety and risk management activities and acts as a resource person on related strategies
Collecting and analyzing data and reporting findings.
Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.
Other specific duties as assigned.
Bachelor's or Associates degree in education preferred, other degrees considered.
Ideal candidates will have experience or training in education
Experience in Quality Assurance and Performance Improvement preferred
Must demonstrate integrity, sound judgment, and strong interpersonal skills.
Must be able to approach staff about quality issues with tact and diplomacy.
Experience working with disadvantaged populations helpful and knowledge of health disparities highly desired.
Excellent oral and written communication skills needed, strong organizational ability required.
Skills in data collection, analysis, and presentation preferred.
Trillium Health offers employment to all employees & applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.