On the outside, Trillium Health may look like a neighborhood health center that provides accessible, affordable services to the community. On the inside, we’re focused on caring for all of an individual’s needs. “Extraordinary care, always,” is not just our noble purpose at Trillium Health, it’s our operational system. Our mission targets the complex vulnerabilities of our community, as we address the social, physical, and behavioral needs of those we serve, all under one roof.
Born from the HIV/AIDS epidemic, Trillium Health has grown into a Federally Qualified Health Center (FQHC) Look A-Like, allowing us to expand our reach and serve those who too often face barriers to care. From primary medical care, to LGBTQ affirming care, we are committed to our community. If you are interested in an organization that truly cares, Trillium Health may be for you.
We are currently recruiting for a Treatment Adherence Specialist. This is a temporary position, 19 hours per week.
Work with the clinical staff and outside agencies, is responsible for all aspects of counseling and support of patients with regard to adherence to medication and treatment protocols. Responsibilities include meeting individually with patients, assisting with directly observed therapy and modified directly observed therapy, telephone support calls, assisting patients with details of acquiring medications and making clinic visits and/or home visits, recruiting patients for adherence programs, facilitating educational programs regarding adherence as well as supportive administrative duties for reporting and evaluation of program.
Detail of Key Job Responsibility Areas
Provide counseling to patients on the importance of medication adherence and how to accomplish that adherence. Develop an individualized program for adherence to recommended medication and treatment plans.
Assess patient’s barriers to adherence and work with patients and other staff at Trillium Health to overcome identified barriers to adherence.
Conduct follow-up counseling sessions with patients beginning treatment plans to ensure patients understand the procedures to be followed. Follow-up can be in the form of telephone calls, home visits, hospital visits, or appointments at Trillium Health’s facility.
Call patients who need a reminder to take medications or those who desire support phone calls to take pills. Phone/visit patients who missed Treatment Adherence Program sessions (appointment, groups, etc.)
Assist patients in the logistics of acquiring medications from the pharmacy. Work with pharmacies to assist with patients who are having barriers with medication acquisition.
Assist patients with filling pillboxes when necessary
Promote self-management of patients’ medical conditions which includes, but is not limited to, filling their own pillbox, calling and picking up their own refills from the pharmacy and scheduling and attending medical appointments.
Assist patients with changes in medication. Provide patients with information and counseling to ensure they understand why the change was made and how to properly use the new medication(s).
Provide assistance to patients at the time of their discharge from the hospital. Help patients obtain the proper medications and initiate appropriate therapy as prescribed by their physician.
Monitor the patient’s progress in adherence to their treatment plan. Provide feedback to the primary physician and work with the physician to adjust and/or enhance the medication/treatment plan. Accompany and support case managers and provider staff on home visits when necessary.
In conjunction with colleagues in RAP and Community Health Initiatives, develop, plan, and execute support groups geared towards: HIV virologically unsuppressed patients, patients who recently began or resumed cART, and/or patients who have a history of noncompliance or failed regimens with cART.
Utilize peer services to assist patients in reducing barriers to adherence and care as well as to support them in achieving their treatment goals.
Function as liaison with internal staff, pharmacies, home care and other community agencies to promote and arrange treatment adherence services.
Work with internal staff and drug study sponsors as required.
Attend collaborative meetings with community agencies working with HIV/AIDS.
Document Treatment Adherence visits in the medical record
Participate in training and continuing education initiatives to build understanding of evolving treatment issues.
Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.
Other specific duties as assigned.
Associates Degree with a minimum of 3 years’ experience working in a medical setting; or Bachelor’s degree, in Public Health, Science, Health Education, Social Work; or LPN licensure with a minimum of 2 years’ experience working in a hospital or clinical setting. Experience in HIV care and familiarity with general health guidelines preferred. Must have excellent communication and teaching skills. Ability to use word-processing and spreadsheet software required. Must have a valid driver’s license and reliable transportation.
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.