On the outside, Trillium Health may look like a neighborhood health center that provides accessible, affordable services to the community. On the inside, we’re focused on caring for all of an individual’s needs. “Extraordinary care, always,” is not just our noble purpose at Trillium Health, it’s our operational system. Our mission targets the complex vulnerabilities of our community, as we address the social, physical, and behavioral needs of those we serve, all under one roof.
Born from the HIV/AIDS epidemic, Trillium Health has grown into a Federally Qualified Health Center (FQHC) Look A-Like, allowing us to expand our reach and serve those who too often face barriers to care. From primary medical care, to LGBTQ affirming care, we are committed to our community. If you are interested in an organization that truly cares, Trillium Health may be for you.
We are currently recruiting for a Project Manager.
Provide project management and support to assigned organizational projects, operations, and initiatives. Manage diverse work groups, encourage accountability, and ensure completion of projects on schedule and within budget.
Project Management Support
Provide support/assistance as assigned for organizational wide initiatives and projects
Complete research projects, cost/benefit analysis, and other associated evaluations
Complete assigned project deliverable while demonstrating attention to detail, timeliness, and quality
Track documents and project assignments to ensure that deadlines are met
Manage and provide support to the organization’s long-term initiatives and short term projects utilizing the 5 key process groups of project management: Initiating, Planning, Executing, Monitoring and Controlling, and Closing
Provides the structure for the project utilizing project management tools and approaches
Develop project charters in collaboration with Executive Champions/Project Sponsors and clearly document project goals, time tables, and metrics to evaluate success
Build work groups, orient team members to project charters, and build project plans.
Coordinate and manage project tasks to ensure project delivery within allotted budget and time
Encourage and support project team members to meet deliverables and encourage accountability to agreed upon deadlines
Consults with and advises project leaders (i.e.: Executive Champion and Project Sponsor) with regard to effectively managing project scope, schedules, budgets, and changes
Ensures project-reporting requirements are met
Secure needed training in collaboration with Human Resources and department supervisor to teams to achieve performance targets.
Design and execute communication channels amongst team members
Work closely with Operations leadership and members of Executive Leadership to evaluate the strategic alignment of initiatives and projects
Build and maintain strong internal and external stakeholder relationships through regular meetings, follow up, and communications
Manage and support business operations to meet internal and external stakeholder expectations and company goals by supporting key organizational activities including, but not limited to: Policies and Procedures, Emergency Management, Tele-Health, and Federally Qualified Health Center (FQHC)
Liaise between Executive Leadership, management, other staff in the organization, and external partners to ensure smooth operations delivery
Identify problems in operations process and resolve them in a timely manner
Follow standard operating procedures for efficient business operations
Maintain clear and accurate operation’s documents/procedures
Ensure operational directives are carried out and supporting metrics/reports are compiled and evaluated
Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.
Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans.
Other specific duties as assigned.
Skills & Qualifications
Bachelor’s degree and two years professional experience assisting with or directly coordinating organizational initiatives, projects, programs and/or services in a health care or community based organization environment; or equivalent combination of education and experience. Excellent proficiency in MS Office (Outlook, Word, Excel, Power point) required. Formal training and/or certification in Project Management is preferred.
Must be highly organized and have the ability to manage own time and the time of others effectively.
Expert level communication (written and verbal) skills, strong decision making ability and attention to detail are equally important.
Possess excellent critical thinking ability; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Independent judgment and analytical skills are required to plan, prioritize and organize a diverse workload.
The position requires a high degree of confidentiality, diplomacy, attention to detail, organizational skills, flexibility and self-confidence.
Must possess initiative and the ability to effectively lead in an environment in which collaboration is highly valued and reporting relationships are not direct; possess a flexible, “can-do” attitude.
Must be team player but can also work on own initiatives independently.
The ability to interact with staff and external partners (at all levels) in a fast paced environment, sometimes under pressure, remaining positive, flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role.
Experience in assisting or directly managing multiple, simultaneous and occasionally complex projects so that they achieve desired results and operate within projected scope, schedule and budget.
Exercise discretion handling of financial and other confidential information.
Ability to effectively manage and maintain budgets.
Experience with formal project planning and management preferred.
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.