On the outside, Trillium Health may look like a neighborhood health center that provides accessible, affordable services to the community. On the inside, we’re focused on caring for all of an individual’s needs. “Extraordinary care, always,” is not just our noble purpose at Trillium Health, it’s our operational system. Our mission targets the complex vulnerabilities of our community, as we address the social, physical, and behavioral needs of those we serve, all under one roof.
Born from the HIV/AIDS epidemic, Trillium Health has grown into a Federally Qualified Health Center (FQHC) Look A-Like, allowing us to expand our reach and serve those who too often face barriers to care. From primary medical care, to LGBTQ affirming care, we are committed to our community. If you are interested in an organization that truly cares, Trillium Health may be for you.
We are currently recruiting for a Peer Navigator, MOCHA Center in Rochester, NY.
This is a part time position up to 12 hours per week.
Provide a set of services to patients/clients that enable them to empower themselves and develop effective strategies for living healthy lives. Provide support and advocacy to patients/clients through one-on-one interactions and in group settings.
Advocacy and Support
Through one-on-one interactions and in groups, will promote patient/clients’ engagement in health care and provide opportunities for education, skill-building, and emotional support in a respectful setting.
Provide education and information to support and help patient/clients access health information.
Provide ongoing support and advocacy to patients/clients with the intent to help enhance or develop coping skills, reduce feelings of social isolation, and increase self-determination and self-advocacy that can result in improved quality of life.
Have an understanding and commitment to core ethical principles and ethics-based boundaries of work, including appropriate and inappropriate sharing of personal information, and the confidentiality of information gathered during the delivery of peer support services.
Work in collaboration with supervisors and other members of the interdisciplinary team in order to address concerns related to patient/client needs.
Work with staff members to schedule appointments on behalf of patients/clients and facilitate appointment-keeping.
Build relationships with patients/clients and all members of the interdisciplinary team to support continuity of care and promote health.
Assist patients/clients by linking them to needed resources
Support patients/clients with adherence to treatment recommendations.
Document each patient/client interaction comprehensively and concisely. All documentation will be submitted to supervisor within the designated time frame.
Adhere to all government and funder regulations.
Participate in case conferences, program, and staff meetings when applicable.
Educate patients/clients about services available at Trillium Health.
Linkage and Retention
Serve as an advocate for newly HIV diagnosed patients/clients and assist in coordinating entry into medical care and care management.
Link hard-to-reach patients/clients to needed services by providing outreach services to them.
Coordinate transportation for patients/clients, attend appointments with clients when appropriate, and conduct home visits as needed.
Coordinate and network with community service providers in order to develop and leverage community resources.
Work in collaboration with other providers for engaging and retaining patients in care.
Demonstrate developing knowledge of community resources.
Requires the ability to relate to people of diverse backgrounds, cultures, races, sexual orientations and gender identities or expressions.
Responsible for maintaining confidentiality of all patient, client, proprietary, and protected information.
Regional travel and variable hours required.
Must have a reliable vehicle and meet the agency driving policy requirements for this position, including a valid NYS driver’s license and proof of required automobile insurance.
Employees are accountable for meeting performance standards of their departments. They participate in compliance audits and quality improvement plans.
Other specific duties as assigned.
High School Diploma or equivalent preferred. Experience with target population and fluency in Spanish preferred. Knowledge of HIV, prevention and counseling preferred.
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.