East Harlem Council for Human Services

Position Title: Director of Operations
Position Location:
2265 Third Avenue
New York, NY 10035
United States

County: New York (Manhattan)

Contact Name: Olga Rodriguez
Contact Email:
Contact Phone: 2122896650
Contact Fax: 212-289-0280

CHCANYS Member Info: Non-Member - Organizational

Position Description:

Responsibilities: Oversee all non-medical aspects of the Health Center operations. Ensure efficient patient care and services outcomes by monitoring the competency and level of staff to ensure adequate departmental coverage. Coordinate departmental performance improvement activities and participate in department and agency-wide initiatives. Collaborate with all disciplines to ensure continuity of patient care and services provided, and adherence to regulatory standards and agency policies. Oversee the administrative management of all clinical functions, including: registration, reception, security, facility maintenance, transportation, and related clerical services. Participate in program development activities, including program planning, proposal writing and interactions with funders and regulatory agencies. Monitor clinic utilization and staff productivity. Function as a member of Boriken’s Senior Management team.


Qualifications: Bachelor degree in related field. Master’s degree in Health/Public Administration or Public Health preferred. Five (5) years supervisory experience within a Joint Commission accredited primary care facility preferred. Excellent interpersonal skills and written/oral communication skills. Commitment to providing high quality services to a diverse population in East Harlem. Bilingual Spanish/English preferred.

Compensation Type: Salary

Job Type: Administration_Management

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