Brooklyn Plaza Medical Center Inc.

Position Title: Front Desk
Position Location:
650 Fulton Street
Brooklyn, New York 11217
United States

County: New York (Manhattan)

Contact Name: Sylvia Richardson
Contact Email:
Contact Phone: 7185969800
Contact Fax: 718-596-9889

CHCANYS Member Info: Member - Organizational

Position Description:

Position Description:

Responsible for scheduling/confirming patient appointments, clinic phone coverage and performing some customer satisfaction telephone calls.  Specific responsibilities include but are not limited to the following:

• answers/screens incoming calls – schedule follow-up appointments;
• greets patients entering the clinic;
• check-in patients in EcW - scanning as applicable;
• enters/updates demographic information in required fields of EMR, as needed;
• assists providers, as needed;
• confirms appointments in EMR, as needed;
• checks Medicaid eligibility;
• clears/monitors copier, shredder and fax folder;
• obtains patient photographs for registration panel;
• via update – routes no shows to physicians desktops and sign-offs;
• faxes EMR documentst;
• evening operations of reception area;
• reconciles hours and visits at day’s end;
• performs all duties as requested by supervisor.



High School diploma or equivalent required. Good secretarial and communication skills; Basic computer skills required.  Good oral/written communication skills a must. 

Compensation Range: Commiserate with Experience

Compensation Type: Hourly

Travel Desired: No Travel

Job Type: Front Office Support

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