Housing Works

Position Title: Technical Assistance Specialist
Position Location:
57 Willoughby Street, 2nd Floor
Brooklyn, NY 11201
United States

County: Kings (Brooklyn)

Contact Name: See link below to apply
Contact Email:
Contact Phone: See link below to apply

CHCANYS Member Info: Non-Member - Organizational

Position Description:


Housing Works seeks a Technical Assistance Specialist to conduct ongoing training and technical assistance (TA) to a network of community-based organizations (CBOs) adopting The Undetectables, Housing Works’ viral load suppression (VLS) initiative for difficult-to-serve populations living with HIV/AIDS. Developed and piloted by Housing Works in March 2014, The Undetectables offers a “tool box” of clinical and case management supports to help clients achieve and maintain durable viral suppression. With the support of the NYC Department of Health and Mental Hygiene (DOHMH) and other partners, Housing Works is preparing to educate and assist seven CBOs in adopting and scaling up this model.

The Technical Assistance Specialist will be responsible for coordinating and conducting TA and small-group trainings for CBOs, utilizing existing resources and training materials and collaborating with relevant staff experts. Training topics include 1) integrating the model’s framework into the organizational culture; 2) HIVcare management (program enrollment, case conferencing, adherence care planning, adherence motivational interviewing, adherence cognitive behavioral therapy support groups, provision of monetary incentives for viral suppression); and 3) developing and customizing social marketing campaigns that promote the importance of achieving viral suppression. The Specialist will also promote a culture of viral suppression internally at Housing Works as a pillar in the broader framework of ending the AIDS epidemic in New York State by 2020. Finally, this position will participate in relevant external meetings and activities to advance the intervention’s replication in other networks, including as part of Housing Works’ participation in the Delivery System Reform Incentive Payment (DSRIP) program.

This position will report to the Director of Project Management and work closely with a cross-cutting team of internal clinical, case management, quality assurance, and marketing staff. In addition to expertise in conducting training/TA in a public health setting, a successful candidate will have strong writing and project management skills for executing program logistics, meeting planning, and follow-up. This position requires a positive attitude, an inclination toward teamwork and collaboration, and the ability to represent the organization with integrity.


  • Implement a TA program using a train-the-trainer model to support community-based health care agencies in adopting The Undetectables, leveraging existing resources, staff experts, and trainings available from Housing Works, DOHMH, and other partners.
  • Coordinate logistics for trainings at partner sites and for the full network of TA recipients at various locations; maintain clear, consistent communication with partners to ensure a seamless process.
  • Collaborate with agencies receiving TA on creating Program Development Plans and track their progress against these plans, leveraging and utilizing relevant technology.
  • Contribute to the development of a Program Model Fidelity Tool to ensure that agencies’ adoption of The Undetectables aligns with research-based best practices.
  • Troubleshoot issues in program implementation with agency partners, including by leveraging the expertise of appropriate Housing Works staff as needed.
  • Promote VLS as an internal agency-wide priority, including by coordinating “refresher” trainings on The Undetectables with Housing Works staff and contributing to the onboarding process.
  • Participate in borough-wide and citywide HIV-focused work groups and coalitions, and engage in other activities that support the scale-up of The Undetectables, as appropriate.
  • Produce reports, communications, and other written materials to support the TA program.



  • MPH, MS, MA, or similar degree with a focus on public health issues (experience in HIV care and/or capacity building preferred)
  • Experience implementing staff trainings, technical assistance, and other capacity-building activities at the organizational level
  • Experience creating long-term work plans, tracking progress against those plans, and taking corrective actions as necessary
  • Superior interpersonal and presentation skills, including a polished, client-facing approach and the ability to communicate professionally with staff at all levels of an organization
  • Strong writing skills and the ability to gather information to produce a variety of informative written communications
  • Strong project management skills, ability to coordinate logistics, and ability to track multiple ongoing projects simultaneously in a fast-paced environment
  • Knowledge of issues and barriers to HIV care among populations facing homelessness, substance use issues, mental health issues, poverty, and marginalization due to sexual orientation/gender identity

Please submit a resume, cover letter, and brief writing sample for consideration.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Special Instructions:

To Apply

Please apply by visiting https://workforcenow.adp.com/jobs/apply/posting.html?client=hsngwrks&jobId=122855&lang=en_US&source=CC3

Compensation Type: Salary

Job Type: Program Coordinator

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