Care for the Homeless- Susan's Place Shelter

Position Title: Case Management Supervisor, LMSW
Position Location:
1921 Jerome Avenue
Bronx, NY 10453

County: Bronx

Contact Name: HR
Contact Email:
Contact Phone: 718-943-1340
Contact Fax: 212-462-2948

CHCANYS Member Info: Member - Organizational

Position Description:

The Case Management Supervisor (reporting to the Clinical Supervisor) has responsibility for the following:


  • Directly Supervise the Case Managers
  • Provide orientation and initial training to new Case Managers and Social Work interns.
  • Work with Clinical Supervisor, Assistant Director of Social Services and the Case Aide on quality assurance issues including closing of the charts;
  • View case notes in CARES on a daily basis and ensure that Case Managers input case notes within 24 hours
  • Monitor incident reports and ensure that follow up case notes are being attached
  • Approve documentation in all charts
  • Identify and coordinate the training and educational needs of the Case Management staff
  • Facilitate groups that will address the needs of the clients
  • Provide support to clients who are struggling to follow up on their ILPs
  • Cover caseloads when necessary
  • Document client engagement in CARES
  • Audit the clients charts to ensure compliance
  • Participate in case conferences, team meetings, staff training, community meetings, and staff meetings
  • Perform other duties as assigned.


Educational Requirements

  • Master’s Degree in Social Work (Licensed Master Social Worker)


  • Minimum of 3 years of clinical experience.
  • Experience working with the mentally ill and/or homeless population.
  • Flexible and comfortable in nontraditional setting.
  • Excellent oral and written communication skills.
  • Proven supervisory skills (in a supervisory capacity for a minimum of 3-5 year)
  • DHS (Department Homeless Services) experience preferred


This description is intended to describe essential job functions and essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. The employee will read and understand the policies and procedures of the organization and of the funding source for the program unit in which they work.

Special Instructions:

Only one submission of your resume is required. Please do not send multiple submissions. Please send cover letter with resume to The subject heading should be the position you're applying for. Electronic submissions must be in Microsoft Word (.doc or .docx) or PDF format.

Compensation Type: Salary

Travel Desired: No Travel

Job Type: Social Worker_Counselor

Go Back | Send this page to a friend | Print this Page