Jordan Health

Position Title: Director of Reimbursement
Position Location:
82 Holland Street
Rochester, NY 14605

County: Monroe

Contact Name: Tarshia Franklin
Contact Email:
Contact Phone: 585-423-2854
Contact Fax: 585-423-2853

CHCANYS Member Info: Member - Organizational

Position Description:

JOB PURPOSE:                      The Director of Reimbursement must position to maximize third party and incentive revenue. This includes analyzing, modeling, and forecasting Health Care Reimbursement systems and negotiations of contracts.

MAJOR RESPONSIBILITIES (Essential functions):


Result #1: The Billing Manager achieves fulfillment of Billing Department objectives by effectively managing staff and available talent management tools.

  • Assisting/support the Billing Manager in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems


RESULTS #2: All systems are in place for third party and incentive revenue:

  • Credentialing-meet and review clinicians’ insurance status with the credentialing specialist.
  • Meaningful Use- Enter data in MEIPASS system to receive MU incentive revenue
  • PCMH-Keep the PCMH clinician reports up to date and send to NCQA as needed
  • MCVR-Run and analyze Medicaid Managed care payments yearly and report to NYS
  • EMR-manages information systems that support the finance functions
  • Statements-Run and review patient statements monthly, continually review patient self-pay accounts and create efficient processes to collect.
  • Quality Improvement team-Work with QI team to ensure we are submitting the quality of care information to payers to receive incentive revenue.
  • Medicaid Redesign-Attend meetings as needed and understand the future of Medicaid reimbursement.


RESULTS #3: Program outcomes of the 330 Grant are strengthened by:

  • Setting up the sliding scale yearly
  • Monitor and Interpret the PIN
  • Maintain and create policies and protocols for the sliding scale grant

Results #4: All related revenue opportunities are captured and reimbursement risk is abated by:

  • Administrating and coordinating revenue integrity audits of services provided to or by the Billing Department
  • Identifying lost revenue opportunities operationally
  • Working with the practice managers to maximize reimbursement from the front end to the back and ensure an appropriate process.

Results #5: Jordan Health is in full compliance with all financial reporting requirements related to billing and reimbursements by:

  • Credit balances-review credit balances for patients and insurance companies and ensuring they are returned timely
  • Coding-review coding issues with Billing Manager and Coder
  • Fraud and Abuse –comply with Fraud and Abuse regulations set by OMIG and OIG
  • Working with auditors as needed, assisting in the coordination of timely responses to governmental and third-party audits as well as with appeals to government agencies
  • Billing and Reimbursement Policies-update as needed
  • Ascertaining that billing & reimbursement policies and procedures are being followed by all departments of the center

Results #6: New insurance companies are on boarded and rates are negotiated to cover the centers cost:

  • Overseeing the administration of all financial matters pertaining to third party revenue and other alternative reimbursement methods.
  • Assisting Jordan Health in financial negotiations with other organizations

Results #7: Jordan Health has an effective financial management system related to Third party Revenue and reimbursements by:

  • Projecting Third party revenue
  • Ensuring that the financial and contractual adjustments are appropriate
  • Reviewing Aging reports
  • Hard close the month
  • Creating and Reviewing Monthly Finance Dashboards as needed
  • Annually reviewing and adjusting charges as needed
  • Running and Analyzing reports for accuracy and making decisions based on data


Four year degree in Business Management or equivalent outside experience, at least 7 years of medical billing and collection experience, four years of managerial experience in the health care field. Certified Professional Coder or Certified Medical Biller preferred.  Excellent analytical and problem solving skills necessary. Ability to communicate well with others.



Preferred Certified Professional Coder by AAPC, CPC, CCSP or AHIMA credentials required; strong emphasis on ambulatory coding.



Must be proficient in:

o    MS Office Applications (Word, Access, Excel, Power Point, Outlook)

o    eClinicalWorks or other electronic health record

Prefer experience with BridgIT software tool

Compensation Type: Salary

Travel Desired: Some Travel

Job Type: Finance

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