Trillium Health

Position Title: Coding Specialist
Position Location:
259 Monroe Avenue
Rochester, NY 14607
United States

County: Monroe

Contact Name: Sherry Thomas
Contact Email:
Contact Phone: 585-410-4246
Contact Fax: 585-219-5229

CHCANYS Member Info: Member - Organizational

Position Description:

At Trillium Health, we're committed to diversity and inclusion. You'll see it in our hiring practices, our employee programs, the communities we serve and the sponsorships we invest in. For over 30 years Trillium has been dedicated to providing patient-centered health care to the LGBTQ community & greater Rochester community, we champion what matters most to our Patients and employees. We are a health center knee-deep in Rochester's vibrant & eclectic downtown neighborhood. With nearly 226 professional & clinic staff, we hope you'll consider becoming a part of the Trillium Health family. We are also a National Health Service Corp member.

Trillium Health is a neighborhood health center that provides accessible, affordable services to the community. We’re focused on caring for all of an individual’s needs. “Extraordinary care, always,” is not just our noble purpose at Trillium Health, it’s our operational system. Our mission targets the complex vulnerabilities of our community, as we address the social, physical, and behavioral needs of those we serve, all under one roof.

More than 30 years ago we were born from the HIV/AIDS epidemic, Trillium Health has grown into a Federally Qualified Health Center (FQHC) Look A-Like, allowing us to expand our reach and serve those who too often face barriers to care. From primary medical care, to LGBTQ affirming care, we are committed to our community. If you are interested in an organization that truly cares, Trillium Health may be for you.

Consider joining our growing Trillium Health family as a Coding Specialist.

Works all patient and client accounts to industry-specific applications to include invoice creation, billing and posting receivables, i.e. eMDs, Medent, AIRS, NetSmart, Scriptpro, TPMS, Trizetto, Emdeon, Ability, FundEZ.  Audit all patient charts to ensure correct coding. Train medical staff on coding/billing changes. Maintain the cash receipts log, prepare deposits, complete general ledger entries, and reconciliations.


    • Evaluates medical record documentation and encounter coding to optimize reimbursement by ensuring that diagnostic and procedural codes and other documentation accurately reflect and support the outpatient visit, and to ensure that data comply with legal standards and guidelines.
    • Interprets medical information such as diseases or symptoms, and diagnostic descriptions and procedures for a given visit in order to accurately assign and sequence the correct ICD 10, CPT codes and HCPCS II.
    • Reviews Medicaid and Medicare reimbursement claims before submission for completeness and accuracy and to minimize claim denial.
    • Assists staff in making changes to the electronic medical record master file as required.
    • Provides technical guidance to clinical providers and other departmental staff in identifying and resolving issues or errors, such as incomplete or missing records and documentation, ambiguous or nonspecific documentation, or codes that do not conform to approved coding principles/guidelines.
    • Educates and advises staff on proper code selection, documentation, procedures and requirements.
    • Identifies training needs, prepares training materials, and conducts training for clinical providers and support staff to improve skills in the collection and coding of quality health data.
    • Measure and report trends in provider coding
    • Billing Process 
  • Evaluate encounters for completeness and ability to be billed.
  • Submit third party claims to payers for processing
  • Work denials and rejections from clearinghouse and payers
  • Resubmit denied claims as necessary
  • Patient contact to resolve billing problem
  • Aggressively follow-up on collection of aged accounts receivable
  • Interact with Case Management staff on insurance problems
  • Compliance activities as directed
  • Payment Processing
  • Post third party remittances
  • Post payments received on patient and client accounts to eMDs, Medent and AIRS in a timely manner.
  • Work denials and rejections from payers
  • Reconcile industry-specific applications, i.e., eMDs, AIRS, Medent, Scriptpro, TPMS, FundEZ, to general ledger and resolve differences in a timely manner


  • Maintain Provider insurance panels and credentialing
  • Assure all payer contracts are up to date and maintained


Cash Receipts

  • Post cash receipts (electronic) to the general ledger in a timely manner.
  • Prepare Bank Deposit
  • Balance deposits from the Pharmacy and Clinic to the general ledger
  • Miscellaneous
    • Provide support within the Finance dept. in the event of another staff member's absence.
    • Requires the ability to relate to people of diverse backgrounds, cultures, races, sexual orientations and gender identities or expressions.
    • Responsible for maintaining confidentiality of all patient, client, proprietary and protected information.
    • Miscellaneous filing, copying, faxing, etc. as needed to support Finance staff.
    • Employees are accountable for meeting performance standards of their departments.  They participate in compliance audits and quality improvement plans.
    • Other job duties as assigned by supervisor.



Associates' degree in a relevant field plus 5 years' experience in medical billing/coding.  Valid Coding Certification required (CPC, CCS, CMC). Proficiency in Microsoft Excel and Word required.  Must have a positive attitude, good attention to detail, be willing to take initiative and exercise good judgment.  Must be reliable, highly organized and able to prioritize and juggle a variety of activities.

Physical Requirements

While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs.  Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Special Instructions:

Apply online at

Compensation Type: Hourly

Job Type: Finance

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