Callen-Lorde Community Health Center

Position Title: Manager -Medical Billing
Position Location:
356 West 18 Street
New York, NY 10011

County: New York (Manhattan)

Contact Name: Edgar Abad
Contact Email:
Contact Phone: 212-271-7279
Contact Fax: 212-271-7237

CHCANYS Member Info: Member - Organizational

Position Description:

Callen-Lorde Community Health Center provides sensitive, quality health care to the lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay.

Manager, Medical Billing

 Position Summary:

Callen-Lorde Community Health Center is looking for a dedicated, organized and detail oriented individual to join our team as the Manager of our Patient Accounts Department (MPA). The Manager will work directly with the Director of Patient Accounts to oversee the operation and supervise a growing team in the Patient Accounts department. In this role, responsibilities will include overseeing the billing, reconciliation, and collections for all patient visits at Callen-Lorde. The Manager will work collaboratively with the Director of Patient Accounts to develop, implement and monitor operational practices in the department. The Manager will also hire, train, coach and monitor employee performance while maintaining compliance with federal, state and local privacy laws. This person will also facilitate documentation, performance improvement, and quality improvement initiatives. 

Work Schedule/Salary:

This is a full-time position with normal business hours (Monday-Friday, 8:00am-5:00pm) located at our offsite administrative office in Chelsea. Salary will be accompanied by a comprehensive benefits package including an exceptional no cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, TransitChek, Tuition Assistance Plan, generous paid time off plan, and a 403B retirement savings plan.


  • Bachelor’s degree in Finance, Accounting or a related field required
  • Minimum of 3+ years’ experience supervising 5 or more billing staff, preferably in an institutional health care setting in addition to several years in a direct billing position.
  • Experience working with Medicaid, Medicare, ACA plans and private insurances.
  • Experience working in a FQHC, Article 28 health care clinic or similar clinical setting strongly preferred.
  • Strong computer competency including Microsoft Office Suite, (Word, Excel, and Outlook).
  • Strong written and oral communication skills.
  • Experience in working within a multidisciplinary team.
  • Commitment to the mission of Callen-Lorde.

Special Instructions:

Email cover letter, resume and salary requirements to:


Subject: Billing Manager

Fax: (212) 271-7237 

Callen-Lorde Community Health Center

356 West 18th Street, New York, NY 10011 


Callen-Lorde is an Equal Opportunity Employer, people of color, people of transgender experience, lesbians, and people living with HIV/AIDS are encouraged to apply.

Compensation Type: Salary

Travel Desired: No Travel

Job Type: Administration_Management

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